# Own sales channel

The own sales channel in Ritevo: an integration for orders from outside marketplaces and stores - phone, email, in-store sales - that you add by hand.

The own sales channel is an integration with no external system behind it. Most often it works as a **POS - quick in-person sales**: a customer buys in your physical shop or at a stand, and you add the order in Ritevo right away. It also suits orders taken by phone, by email or on a messenger. This way such orders have a source, just like orders from eBay or WooCommerce, and the same automatic actions, documents and shipments work on them.

> **Required integration:** You do not need any account or key.

You can create as many own channels as you like - for example one per point of sale (POS): a physical shop, a trade fair stand or phone sales. Each is a separate integration, so you can filter orders from each place separately and set separate automatic actions for them.

Uniqueness: it is not checked for the type `OWN` - every creation gives a new channel.

## Connecting the account

Start in Ritevo:

1. Go to **Integrations** in the left panel and click **Add integration** in the top right corner.
2. In the **Marketplace** section pick the **Own sales channel** tile.
3. Enter the **Account name** - any name you want to see this channel under, for example "Phone sales".
4. Click **Create integration**. The new channel's settings open.

![The integrations list in Ritevo with the Add integration button in the top right corner framed](https://ritevo.com/docs/integrations/en-integrations-list.webp)

![The Add integration screen with the Own sales channel tile framed in the Marketplace section](https://ritevo.com/docs/integrations/own/en-catalogue.webp)

![The own sales channel add screen with the Account name field and the Create integration button](https://ritevo.com/docs/integrations/own/en-add.webp)

## Channel settings

The own channel has only an **Account name**, which you can change at any time and save with **Update integration**. There is no order or message fetching - there is nothing to fetch from.

![Own sales channel details: the account name and the Update integration button](https://ritevo.com/docs/integrations/own/en-details.webp)

## Orders in the own channel

You add an order by hand in the orders table, choosing this channel as its source. You fill in what you need: the buyer, invoice details, delivery, line items and payment. From then on it works like any other order in Ritevo - you can issue a document for it, create a shipment, change its status, and automatic actions with the **Integration is** condition set to this channel run just like for marketplaces.

## Deleting the integration

**Delete integration** marks the channel as off on the integrations list; the orders added earlier stay, and the channel can still be chosen when adding an order by hand. **Restore integration** turns it back on.

## What the integration does not do

- It fetches no orders or messages and updates no listings - it is only a source for orders added by hand.

## The integration through the API

This integration's endpoints are under `/integrations/marketplaces/own`, and the ones shared by the whole type (list, get one, fetching switches, delete, restore) under `/integrations/marketplaces`. The current paths, fields, types and response codes are always in Swagger: https://api.ritevo.com/api/v1/api-docs.


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All help in one file: https://ritevo.com/llms-full.txt. Help map with links to every page: https://ritevo.com/llms.txt.