Messaging

Messenger Integration

Message handling

Connect your Facebook Page and answer Messenger messages in the same inbox as marketplace and e-mail conversations.

How it works

Connect your account

Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.

Enable the features you need

Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.

Configure automations

Add automatic actions: documents, shipments and replies will run on their own.

How do I connect Messenger to Ritevo?

You sign in via Meta, pick your Facebook Page and confirm. It takes a few minutes.

Where do Messenger messages go?

Into the shared Ritevo inbox, alongside threads from your other channels, e.g. Amazon, eBay or e-mail.