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Marketplaces
Empik

Empik Integration

Order syncingMessages and incidents

Connect your Empik account to Ritevo and run your sales from a single panel. Enable message syncing — and buyer conversations along with incidents land in one shared inbox. Enable order syncing — and orders flow in automatically in the background. Configured automatic actions can issue an invoice, create a shipment or reply to a message for you.

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How it works

1
Connect your account

Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.

2
Enable the features you need

Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.

3
Configure automations

Add automatic actions: documents, shipments and replies will run on their own.

Frequently asked questions

Are Empik orders confirmed automatically?

Yes, once order syncing is enabled, orders waiting for confirmation are accepted automatically, so nothing slips through.

Can I handle Empik incidents in Ritevo?

Yes, order incidents land in the message inbox as separate threads you can resolve directly from the panel.