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Feature

Order management

Every order from your connected channels in one table — handled end to end, from payment to parcel.

Ritevo pulls orders in the background and keeps them in a single view, whether they came from a marketplace or from your own shop. The order details hold everything in one place: the buyer, invoice data, delivery method and pickup point, payment, line items linked to warehouse products, issued documents and created shipments.

Advanced filters narrow the list down to exactly what you are working on right now — unpaid, waiting for a document, or ready to ship. Changing a status, flagging favourites or deleting documents also works in bulk, a thousand orders in a single operation.

In short

  • Orders from marketplaces and online shops in one table
  • Advanced filters — from payment through to shipment status
  • Custom statuses with your own names and colours, favourites and notes
  • Bulk operations across many orders at once
  • Documents, shipments and change history inside the order

How to set it up

  1. 1

    Connect your sales channels

    Add marketplace and shop integrations, then switch on order syncing.

  2. 2

    Set up your own statuses

    Name the stages you actually work with — to pack, waiting for stock, needs clarification.

  3. 3

    Add automatic actions

    Let documents, shipments and replies run themselves on every following order.

Frequently asked questions

Do orders sync automatically?

Only if you want it. Order syncing is a toggle on the integration — once it is on, Ritevo checks for new and updated orders in the background roughly every 10 minutes. With the toggle off, nothing is pulled. Message syncing and warehouse product syncing work the same way, each with its own toggle.

Can I change the status of many orders at once?

Yes, bulk operations cover custom statuses, favourites and documents — up to a thousand orders in one go.

Can I see which channel an order came from?

Yes. Every order carries its source integration and external number, which you can filter on and use in automatic action conditions.

Run it on your own orders

Create an account and try this feature on your own sales. The Starter plan is free — no card, no onboarding project.

Create a free account