WooCommerce Integration
Connect your own WooCommerce store to Ritevo and run your sales from a single panel. Enable order syncing — and orders flow in automatically in the background. Configured automatic actions can issue an invoice and create a shipment for you.
What the WooCommerce integration covers
Ritevo reads the status list from your store, including statuses added by plugins, and shows them under the names from the WooCommerce panel. The standard statuses are assigned up front, and you assign the plugin statuses yourself.
Ritevo reads payment methods from the gateways enabled in your store. Bank transfer and cash on delivery are assigned right away, and you assign plugin gateways yourself, because every store has different ones.
WooCommerce has no standard fields for a tax id, an invoice request or a pickup point - plugins add them. In the Advanced mapping card you point to the fields to read this data from; the field names of popular plugins are filled in up front.
Fees the shop added to the order, for example for gift wrapping or carry-in, show up as separate line items for the whole order. A discount added as a fee shows up with a negative amount.
The order note the buyer typed at checkout goes into the order as the buyer's message. Orders placed without creating an account are fetched normally.
How it works
Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.
Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.
Add automatic actions: documents, shipments and replies will run on their own.
Frequently asked questions
Generate REST API keys in your WooCommerce admin and enter them when adding the integration, and syncing starts right away.
Yes, once order syncing is enabled, they sync periodically in the background, exactly like any other sales channel.
One mapping field can hold several field names, for example of the old and the new plugin. Ritevo uses the first one that has a value in the order. Enter the name exactly - letter case and the leading underscore matter.
WooCommerce has no buyer inbox - customers write by email. Add an email integration for the store's mailbox and the messages will land in Ritevo.