Linking offers to products

Every order line comes from an offer in a sales channel, for example a listing on eBay or a product in a shop. For Ritevo to know which product from your warehouse it is, you link the offer to a product. You do it once - then it works for every later order with that offer.

What the link is for

Packing assistant - recognises the scanned code by the EAN of the linked product. A line without a link is marked No warehouse link.
Stock deduction - with the button or an automatic action you deduct the stock of the linked product. A line without a link gets the Not linked status and changes nothing. More: Deducting stock after a sale.

How to link an offer to a product

Open an order with that offer.
Next to the order line, click the chain icon - on hover it shows Link offer to product.
In the window, search for the product (the filters work like on the Products list) and click it.
Check the product preview and click Link. If it is the wrong product, click Pick another.

How the link works

Once per offer - the link is saved for the offer, not for one order. Every later order with that offer from the same integration is linked to that product right away.
Separately for each integration - the same offer on two accounts (for example two eBay accounts) is two offers. You link each one separately.
One product per offer - an offer is linked to one product. One product can have many offers though, for example from different sales channels.
Changing the product - click the chain icon next to the line. You will see the current product - click Pick another, choose the new product and Link, and answer the overwrite question with Overwrite (or Keep if you change your mind). The new product applies to this offer from now on; earlier stock deductions do not change.
A line without the chain icon - the icon does not appear when the line has no offer id. This happens for a line added by hand - fill in the Offer id field when adding it.
On the Allegro offer list - you can also link Allegro offers on the offer list: in the Allegro integration, on the Offer management tab, click the chain icon on the offer card. An offer listed from the warehouse is linked right away.

What is not there yet

It does not link offers to products automatically, for example by SKU or EAN.
You remove a link in the app only for Allegro offers - with the Remove link button on the offer card in Offer management. For other channels removing is available through the API.
It does not link one offer to several products (bundles).