Send with Allegro

The Send with Allegro integration (Wysyłam z Allegro) creates shipments for Allegro orders through the Send with Allegro service. It has no login of its own - it uses the Allegro account you already connected in Ritevo.

You can add as many Send with Allegro integrations as you like, including several for the same account - for example with a different label format, parcel or sender address. Each works on its own.

Which shipments it creates

Allegro orders only - from the Allegro account you pick in the integration. For other orders you will not see the button, and an action ends with the The order is not compatible with the selected integration or shipping method error.
Carrier - the one the buyer chose on Allegro. You do not pick it in Ritevo.
Pickup point - when the buyer chose a parcel locker or a point, the shipment goes there.
Cash on delivery - when the order is cash on delivery and the chosen Allegro delivery supports it.

Connecting the account

Start in Ritevo:

Go to Integrations in the left panel and click Add integration in the top right corner.
In the Shipments section pick the Wysyłam z Allegro tile.
In the Allegro marketplace account field pick the account whose orders you want to ship, and in the Account name field enter your own name for the integration.
Fill in the other settings described below and click Create integration. The new integration's settings open.

The integrations list in Ritevo with the Add integration button in the top right corner framed

The Add integration screen with the Wysyłam z Allegro tile framed in the Shipments section

The Send with Allegro add screen with the Allegro marketplace account, Account name, Page size and Label format fields

Integration settings

On the integration page you will find the fields below. You save changes with Update integration:

Allegro marketplace account - the Allegro account whose orders you ship.
Account name - your own name for the integration.
Page size - A4 or A6. A4 by default.
Label format - PDF or ZPL. PDF by default.
Pickup points - the numbers of the points where you drop off parcels of each carrier: DPD, Poczta Polska, Allegro One, Allegro International and InPost. An empty field means a courier collects the parcel, a filled one that you drop it off at that point. The UPS point number is not used today.
Parcel details - the type (Parcel, Letter, Pallet or Other), the dimensions in centimetres and the weight in kilograms. These go into every shipment.
Cash on delivery - the IBAN account number and the Account owner. We send them only when the chosen Allegro delivery requires them.
Sender address on the label - the sender details the carrier prints on the label.
Courier pickup address - the address the courier collects parcels from. It can differ from the sender address on the label - for example in dropshipping: the label shows your shop, and the courier collects the parcel from the wholesaler.
Additional insurance - the insurance amount of every shipment: None, Order value with delivery, Order value without delivery or Fixed amount. In Currency source you pick the order currency, the delivery country currency or a fixed currency.

Send with Allegro integration details: basic settings with the Allegro account and the sender address on the label

The Pickup points card with DPD, UPS, Poczta Polska, Allegro One, Allegro International and InPost point numbers

The Parcel details and Cash on delivery cards with parcel type, dimensions, weight, IBAN and account owner

The Sender address on the label card with company, first and last name, address, country, phone and email fields

The Courier pickup address card with company, first and last name, address, country, phone and email fields

The Additional insurance card with the Insurance type and Currency source fields

Creating shipments

You create a shipment from the order in two ways:

By hand - in the order details, in the Shipments card, click the button with the Send with Allegro integration name. You only see buttons for active integrations that match the order.
Automatically - with the Create shipment step in order actions.

The shipment details come from the order:

Recipient - the order's delivery address and the buyer's phone and email.
Pickup point - the point the buyer chose, if the order has one.
Cash on delivery - the amount to pay from the order, when the payment method is Cash on delivery.
Parcel - one shipment is always one parcel.

In the same card every shipment has a tracking number, a state and a creation date. The states:

Being created - the carrier is still creating the shipment. We check it every few seconds. If the carrier does not confirm the shipment within 24 hours, it ends with an error.
Created successfully - the shipment is with the carrier and has a tracking number.
Creation failed - the carrier did not accept the shipment. The reason is shown next to the state, and for a carrier error also the carrier's message.

You download the label of a created shipment with the Download button in the Shipments card. You print it in two ways - the Ritevo Printer app must run on the computer with the printer:

By hand - in the Shipments card click Print and pick the printer.
Automatically - with the Print shipment label step in order actions. The step prints the label of the latest shipment in the Created successfully state - it skips shipments being created and failed ones.

Plan label printing step by step, as two actions:

First action - ends with the Create shipment step.
Second action - starts on the Shipment created trigger, has the Shipment status is condition with Created successfully and a single Print shipment label step. This way every new shipment prints its label right away - also when the order has several parcels.

How a shipment reaches Allegro

Confirmation - Allegro creates the shipment in the background, so at first it is Being created.
Tracking number - the shipment number assigned by Allegro.
Cash on delivery without an account number - when the delivery needs an account number for cash on delivery and you did not enter it in the integration, the shipment fails.
Delivery without cash on delivery - a cash on delivery order with a delivery that does not support it also fails.

Reconnection required

Send with Allegro has no login of its own, so it never needs reconnecting itself. When the Allegro account stops working, reconnect it on the Allegro integration page - shipments start working again with no change in this integration.

Deleting the integration

Delete integration turns the integration off in Ritevo. Shipments created earlier stay in the orders and with the carrier. Restore integration turns it back on.

What the integration does not do

It does not book a courier pickup.
It does not cancel shipments.
It does not track a shipment after it is created - you check the delivery state with the carrier.
It does not send the tracking number to the sales channel.
It does not create shipments with several parcels.
It does not create shipments for orders from outside the chosen Allegro account.