Allegro Integration
Connect your Allegro account to Ritevo and run your sales from one panel. Enable message syncing — conversations, disputes and claims land in one inbox. Enable order syncing — and orders flow in automatically in the background. Configured automatic actions can issue an invoice, create a shipment or reply to a message for you.
What the Allegro integration covers
You connect the account by signing in to Allegro - no API keys or passwords typed into Ritevo. If you sell from several accounts, you add each one as a separate integration and handle them all in one panel.
Ritevo receives the whole order: the buyer, payment, invoice details, delivery with the chosen pickup point, line items with offer images and the buyer's message. Nothing has to be filled in by hand.
Gift wrapping, carry-in and other services the buyer added show up in the order as a separate line under the product - even when they are free.
Discussions and claims land in the shared inbox with the decision deadline and the buyer's request: repair, replacement or a refund. You reply from Ritevo, close the discussion and settle the claim - accept it or reject it with a reason.
You ship through Send with Allegro on the same account, as a separate integration. The label appears right in the order details, and an automatic action can create the shipment for you.
How it works
Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.
Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.
Add automatic actions: documents, shipments and replies will run on their own.
Frequently asked questions
Yes, just enable order syncing in the integration settings. From then on Ritevo periodically pulls new and updated orders in the background, no manual refreshing.
Yes. Once message syncing is enabled, every thread lands in a single inbox in Ritevo, where you reply manually, automatically or with AI assistance.
Yes, configured automatic actions can issue an invoice or receipt and create a shipment with a label right after the order is paid.
Yes. You add each Allegro account as a separate integration and handle orders and messages from all of them in one panel. The same account is connected only once - connecting it again refreshes the existing integration.
Ritevo fetches that order from Allegro on its own, even when order fetching is turned off. The message and the order are linked right away.