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Ritevo Printer

Ritevo Printer Integration

PDF, ZPL and EPL label printingFiscal receipt printing

Print courier labels and fiscal receipts straight from the order - on any printer at your workstation, even when you order the printout from your phone.

What the Ritevo Printer integration covers

Printer linked with a token

Each printer is a separate Printer integration in the panel, with its own token. You paste it into the Ritevo Printer app on the computer with the printer, and the app checks what printer it is on its own and starts waiting for jobs.

Print from orders and actions

You print a label with the Print button in the Shipments card, and a receipt from the expanded receipt button in the order. In an automatic action the Print shipment label and Print receipt steps do it - on the printer you choose.

Print queue and history

An ordered printout waits in the Current queue until the app picks it up - printouts ordered while the computer is off come out once it is on. In Print history you see what was printed and what ended with an error.

A receipt only once

Before printing we check that the receipt is in Polish zloty and that its items add up to the document total. The app remembers printed receipts, and the same receipt ordered again on this computer is not printed a second time.

Runs in the background

Closing the window hides the app in the system tray, and with Start the agent at login ticked it keeps printing after the computer restarts. On Windows and Linux (AppImage) a new version installs itself when nothing is printing.

How it works

1
Connect your account

Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.

2
Enable the features you need

Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.

3
Configure automations

Add automatic actions: documents, shipments and replies will run on their own.

Frequently asked questions

Which printers does Ritevo Printer support?

PDF labels on any printer in the system, ZPL and EPL on label printers, and receipts on Polish fiscal printers by Novitus, Posnet and Elzab.

Can I print on several printers?

Yes. One app handles many printers, and each workstation can have its own app with its own printers.

Where does the fiscal printer take the receipt header from?

The company name, address and tax ID come from the printer's own memory, entered by the service technician at fiscalisation. The seller details and issuer name from the Ritevo receipt settings are left out of a fiscal printout.

What if the connection to the printer breaks during a receipt?

The app shows Check the printer. Before sending the receipt again, check on the printer whether it came out.