Ritevo
All integrations
Artificial intelligence
OpenAI

OpenAI Integration

AI repliesCustom company context

Connect your own OpenAI account and pay the provider only for actual usage. Generate replies to buyer messages with one click. The AI uses your company context: the rules, tone and information you define yourself. You can also configure an automatic action that replies to messages with AI on its own.

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How it works

1
Connect your account

Add the integration in the Ritevo panel and go through a short authorization with the provider. The process looks the same for every integration.

2
Enable the features you need

Each feature has its own switch in the integration settings, e.g. order syncing, message syncing or product synchronization.

3
Configure automations

Add automatic actions: documents, shipments and replies will run on their own.

Frequently asked questions

Do I need my own OpenAI account?

Yes, you provide your own API key and pay the provider only for actual usage.

How does the AI know how to reply on behalf of my company?

You define your company context: rules, tone and information about your offer. The AI uses it in every reply.