Fetching products

Products come into Ritevo from integrations in the Warehouses and wholesalers category: we fetch them from wholesalers automatically, and you add them to your own warehouse yourself. You see them all in one place, with price and stock.

Where the products are

All products are in the Products menu. The list shows the name, manufacturer, price, stock, SKU and the integration the product comes from. Stock is the sum of all the product's stock levels. You filter by integration, name, SKU, EAN, manufacturer, category, price, stock and whether the product is deleted.

Where products come from

Wholesaler - we fetch products, prices and stock from the wholesaler's offer at the interval you set.
Own warehouse - you add products yourself with Add product, and enter price and stock in the product.

How often we fetch products

For each wholesaler you choose how often we fetch its offer in the Sync interval field on the integration page:

Never - the offer is fetched only once, right after the integration is added. The default.
LIVE - every hour.
Every 2 hours - every two hours.
Every 6 hours - every six hours.

What a product holds

Basic data - name, SKU, EAN and additional EANs, description, images, manufacturer, category, weight and dimensions.
Price - net amount, VAT rate and currency. Every product has one price.
Stock - the quantity in a given warehouse. A product can have several stock levels, for example the wholesaler's and your own.
Status - the Active and Deleted switches.

Several warehouses and wholesalers

You can have many warehouse integrations at once, including several own warehouses. Every product belongs to one integration - the same SKU or EAN in two warehouses means two separate products that are not merged. You see which integration a product comes from in the Integration column and filter.

When a product is deleted

The product left the wholesaler - on the next fetch we mark it as deleted, and its wholesaler stock drops to 0. If it comes back to the offer, it is active again on the following fetch.
You delete a wholesaler product yourself - the Deleted switch lasts only until the next fetch, when the wholesaler overwrites the product again.
You delete a product from your own warehouse - turn on Deleted in the product. You restore it by turning the switch off.
In the list - deleted products still show in the Products list. You hide them with the Product deleted filter.

Changes to wholesaler products

You can edit a wholesaler product, but on the next fetch the wholesaler overwrites the name, description, price, EAN, dimensions and other fields. Only stock levels you added yourself with Add stock stay. The wholesaler's stock levels go back to the supplier's values every time.

Price and stock rules

Every warehouse integration page has Transformation rules: separate Price rules and Stock rules. They apply to every price and every stock level of that integration - fetched from the wholesaler and entered by you. Each rule has a Value from and Value to range, an Operation and an Operand. Operations:

Multiplier - multiplies the value by the operand, for example 1.3 adds a 30% margin.
Add - adds the operand to the value.
Subtract - subtracts the operand from the value.
Set to - replaces the value with the operand, for example sets stock to 0.

Rules are checked in order from the top - the first one whose range matches the value is applied. Each list holds at most 20 rules, which you add with Add rule.

Products and orders

Linking - we do not link an order line to a product automatically. In the order details click Link offer to product and pick the product. The link stays for that offer in later orders from the same integration too.
Packing assistant - uses linked products and compares the scanned code with their EAN. A line without a link is marked No warehouse link.
Stock - a sale does not change stock in Ritevo: nothing is deducted or reserved.

Deleting a warehouse integration

Deleting the integration stops fetching, but its products, prices and stock levels stay in the Products list. After you restore the integration, fetching resumes at the next due time.

What is not there yet

It does not merge the same products from different warehouses into one.
It does not import products from a file - you add products to your own warehouse in the app or through the API.
It does not deduct or reserve stock after a sale.
It does not send products to sales channels.